2D Assistant

Privacy Policy

Last Updated: This policy is effective immediately

This Privacy Policy describes how your personal information is collected, used, and shared when you use the 2D Assistant mobile application (the "App").

1. Information We Collect

When you use the App, we may collect the following types of information:

1.1 Information You Provide Directly

We may collect information that you provide directly to us when using the App, such as:

  • Contact information, such as your email address when you contact our support team
  • Information you choose to include in QR codes you generate, such as URLs, contact details, or other data
  • Preferences and settings you select within the App

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

  • Device information, such as your device model, operating system version, unique device identifiers, and mobile network information
  • Usage data, such as the features you use, the actions you take within the App, and the time and duration of your sessions
  • Log information, such as crash reports and other diagnostic information

1.3 Information from QR Code Scanning

When you scan QR codes using the App, we may collect and store the content of the QR codes you scan, unless you choose to disable this feature in the App settings. This information is stored locally on your device and is not automatically sent to our servers unless you explicitly choose to share it.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the App and its features
  • To personalize your experience with the App
  • To respond to your inquiries and provide customer support
  • To analyze usage trends and optimize the App's performance
  • To develop new features and functionality
  • To prevent fraud and ensure the security of the App

3. How We Share Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of us, our users, or others.
  • With Your Consent: We may share your information with third parties when you give us your explicit consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, or accounting requirements. When we no longer need to use your information, we will either delete it or anonymize it so that it can no longer be associated with you.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can access the personal information we hold about you by contacting us at the email address provided below.
  • Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out: You can choose to opt out of certain data collection and usage by adjusting your App settings or device permissions.

To exercise any of these rights, please contact us at erweizhushou8710@163.com.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by updating the "Last Updated" date at the top of this policy and, in some cases, by providing additional notice (such as through the App or via email).

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: erweizhushou8710@163.com

10. Third-Party Links

The App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

11. Local Storage

The App stores certain information locally on your device, including scanned and generated QR codes, settings, and preferences. This information is only accessible to the App and is not automatically shared with us unless you choose to back it up to cloud storage or share it through the App's sharing features.

12. Camera and Photo Library Access

The App requires access to your device's camera to scan QR codes and to your photo library to save generated QR codes and access images containing QR codes. You can manage these permissions through your device's settings at any time.

13. Data Processing Location

Your information may be processed in the country where it was collected as well as other countries where we or our service providers maintain facilities. By using the App, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection laws than your country.