Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you use the Portable Translate mobile application (the "App").
1. Information We Collect
1.1 Information You Provide to Us
When you use the App, we may collect information that you voluntarily provide to us, including:
- Account Information: When you create an account, we may collect your email address and other account credentials.
- User Content: The text, documents, images, and other content you translate, scan, or input into the App.
- Communication Information: When you contact our customer support, we may collect information about your communication and any information you provide to us.
- Payment Information: If you purchase a premium subscription, we collect payment information through our third-party payment processors (such as Apple iTunes). We do not directly store your complete payment card information.
1.2 Information We Collect Automatically
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers, and mobile network information.
- Usage Information: Information about how you use the App, including the features you use, the actions you take, the frequency and duration of your use, and the translations you request.
- Location Information: With your permission, we may collect your approximate location to provide location-based features, such as translation of local signs or menus. You can disable location services at any time through your device settings.
- Log Information: We collect log information when you use the App, including IP address, access times, and crash reports.
1.3 Information Collected by Third-Party Services
We may use third-party services in the App that collect information about you. These third-party services have their own privacy policies, and we are not responsible for their practices. These services may include:
- Analytics Services: To help us understand how users interact with the App.
- Translation Services: To provide translation functionality. These services may collect the text you submit for translation.
- Payment Processors: To process payments for premium subscriptions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve the App: To operate, maintain, and improve the App's features and functionality, including providing translation services, personalizing your experience, and developing new features.
- To Process Payments: To process payments for premium subscriptions and manage your subscription.
- To Communicate with You: To respond to your inquiries, provide customer support, send you updates about the App, and inform you about changes to our services or policies.
- To Protect Our Users and Services: To detect and prevent fraud, security breaches, and other harmful activities, and to comply with legal obligations.
- To Analyze Usage: To understand how users interact with the App, which helps us improve the App and develop new features.
3. How We Share Your Information
We do not share your personal information with third parties except as described below:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Translation service providers to process your translation requests.
- Payment processors to handle payment transactions.
- Cloud storage providers to store your data.
- Analytics providers to help us understand App usage.
These service providers are only allowed to use your information to perform the services we have contracted them to provide and are required to protect your information.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).
3.3 Protection of Rights
We may disclose your information to protect the rights, property, or safety of us, our users, or others, including to prevent or investigate possible wrongdoing in connection with the App.
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App of any such change in ownership or control of your personal information.
4. Data Retention
We retain your personal information for as long as necessary to provide the App and its services to you, and to comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purposes for which it is used.
When you delete your account, we will delete or anonymize your personal information, except to the extent we are required to retain it by law or for legitimate business purposes.
5. Your Choices and Rights
You have certain choices and rights regarding your personal information, including:
5.1 Access and Correction
You may access and update certain information about your account by logging into your account settings. If you need to access or correct other personal information we hold about you, please contact us at suishenyi6804@163.com.
5.2 Deletion of Your Account
You may request the deletion of your account by contacting us at suishenyi6804@163.com. Please note that some information may remain in our records after account deletion as required by law or for legitimate business purposes.
5.3 Location Information
You can control whether we collect location information through your device's location services settings. You can disable location services at any time, which will prevent us from collecting location information.
5.4 Marketing Communications
We may send you marketing communications about the App and our services. You can opt out of receiving these communications by following the unsubscribe instructions in the emails or by contacting us at suishenyi6804@163.com.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the bottom of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If we make material changes to this Privacy Policy, we will notify you through the App or by email, as appropriate.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: